Other questions

Where does the produce come from?

From the ground DUH!!- Actually that depends on what you order. On the produce section every item has a code and a country of origin. Most day to day produce is direct from the farms in China.

Are the products refrigerated?

We operate a fleet of new fully refrigerated trucks both here and in Macau.

Are your trucks refrigerated?

Yes - both here and Macau.

Can I visit your operation and make an inspection?

Please come down anytime. We have been audited by all the major retailers and many 5 star hotels and have systems in place to ensure hygiene and quality control.

Can I get Health Certificates for the products?

Most products from overseas do not have health certificates as such.
All products exported from Australia, Europe, Thailand however face very strict export controls and we only buy from established operators approved for export.
Some products come from HACCP rated companies and we can provide details.
All our Organic products from Australia come with certificates of Origin.
There are very few companies in China that will provide a certificate (well..they will but we would not accept!).

Are your products tested in any way?

Occasionally we will test products in Hong Kong at certified laboratories. However, for all import products (that does not include China) then they are tested regularly.

How do I know your products are Organic?

Well, usually they are covered in lots of crap!... but failing that we have certificates.

What are the seasons for the products?

Many products are seasonal and we have provided some seasonal charts for your reference.