Ordering

How do I place an order?

You can place an order in the following ways

1. FAX: to 2501-5211 in Hong Kong
2. 24 HOURS ORDER DESK: - by phone - you may call the order desk on 2501-5811. The order desk is open 24 hours
3. ONLINE: Once you are approved in the system and your account is open with us we will issue you with an ID and password and you may use our online ordering facility.

**Your order can be placed anytime before 3am for the same morning delivery if needed**

Can I order online?

You can register anytime online using the registration form and once approved for credit terms then your ID and password will be confirmed by e-mail so that you may proceed to order online.

What do you supply?

We are an absolute One Stop Shop for fresh produce and can usually find everything given time.

We import directly by Air from the following countries:
• Australia - 5 times a week from all over Aus
• Europe - weekly
• Thailand - twice weekly
• Kenya - weekly
• USA - by sea only
• China - 3 times daily we have delivery direct from the farms

Usually we have been able to source from around the globe and if we can we will get it for you.
Our logistics network offers a lot of options to buy most products all year round.

If I want an order tomorrow morning what is the latest I need to order?

Cut off time is 3am (morning) for same morning delivery although call us if anything urgent and we will try to get something to you if the order is late.

Is there a minimum order?

NO MINIMUM! Our trucks go everywhere everyday so there is no need to have minimum orders so long as your order can follow our delivery schedule.

What if items are out of stock?

We are always faced with the challenge of keeping fresh stock and so from time to time we may be out of particular items. When this happens we will try to inform the customer but many orders leave the market early in the morning so it is not always possible. Whenever we can we will inform the customer and try to replace in the afternoon.

Can I set up a standing order?

Yes - both here and Macau, just make arrangements with the Sales manager.